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Revelry

FAQ

HOW IT WORKS

How does Revelry work if I’m a bride?
You and your besties can now find dresses for the Pinterest perfect wedding you’ve been dreaming of – without the guilt! We design and custom produce each dress in house, so Revelry gowns cost less than they would at a traditional retailer or wedding boutique.

Take a look at our full collection here to pick out your favorite styles and build your Sample Box. By ordering samples, you can see our designer quality dresses in person, and allow your bridal party to find the perfect fit. You can also order Swatches For Keeps; up to 5 fabric swatches that do not have to be returned.

Once you’ve received your Sample Box and selected the style(s) and color(s) you’ve fallen for, send your bridesmaids to shoprevelry.com to place their orders individually, or place a group order all at once! Your bridesmaids can receive their own Sample Box, too, or order right off of our measurement chart. Each item is made-to-order and has a standard 10 week delivery time, however, we recommend placing orders 4 months prior to your wedding date to allow ample time for alterations and styling. We also offer a rush delivery of 6 weeks for an additional 35% if you find your self in a timing pinch!. It also feels great to have bridesmaid dresses checked off your list!

How does Revelry work if I’m in a bridal party?
Whether the bride has told you to find any “blush colored dress” or directed you to Revelry for a specific style and color, you can place your individual order from our website! Each item is custom made and final sale, so members of bridal parties are encouraged to build their own Sample Box before ordering. Keep in mind that orders take 10 weeks for standard delivery, so make sure to order with plenty of time before the big day!

What is a Try On Party?
Try On Parties are an amazing way to get your girls together on a specific date to check out the items in your Sample Box and perform fittings. We recommend placing your Sample Box order 5 business days prior to the date of your Try On Party. Contact us at hello@shoprevelry.com if you have questions regarding available style selection and shipping information; we are happy to help you coordinate!

Do I have to be in a wedding to use Revelry?
You don’t have to be in a wedding to shop with Revelry and we are happy to help outfit you for any event! The process works the same way- pick out styles for your Sample Box, try them on at home, and place your order.  It's that simple. Make sure you visit our How It Works page for more details.

 

SAMPLE BOXES

What is a Revelry Sample Box?
The Revelry Sample Box is an innovative new way to try items on at home before you buy! We send you a package with the styles and sizes you select, along with a full set of fabric swatches so you can see the colors we offer in person! Each sample style is $10, and if you order 3+ samples, shipping is free (return shipping is always complimentary). If your sample box is not returned, you will be charged full retail price for the contents, as well as $50.00 for the fabric swatches. Please note: Sample Boxes are only shipped to customers residing in the continental United States + Alaska and Hawaii.

What if the samples I want are out of stock?
Sample inventory changes daily, so make sure to sign up for notifications and we will send you an automatic email when that item returns to inventory! When you try to select a style and size combination that is not currently available, enter your email address above the black “Notify Me!” box to sign up.

How long does it take for a Revelry Sample Box to arrive?
Sample Boxes ship within 48 hours (Monday-Friday) and typically arrive within 3-4 business days via UPS. You will receive an email with tracking information once your Sample Box ships, and another email once it is delivered.

What is included in a Revelry Sample Box?
Each Sample Box includes your selected styles and sizes, a full set of fabric swatches, a tape measure, notes on how to measure, and a pre-paid UPS return label.

What color are the samples?
To ensure a timely delivery, sample styles arrive in the color available in the size you request. We do include a full set of fabric swatches in every Sample Box so you can see all of the colors we offer in person.

 

SIZING & FIT 

How do I select the right size?
See our How To Measure guide to help you decide which sizes to order for your Sample Box.  We recommend ordering the size that matches your largest measurement.  If your exact size is not in stock, order one size larger. We are extensively trained on the fit, style, and construction of our entire collection, so if you need sizing advice contact us at hello@shoprevelry.com.

What should I do if I am in between sizes?
If you are in between sizes, order the next size up or the size that corresponds to your largest measurement. It is much easier to have something altered down a half size than up.

Does Revelry perform alterations?
Revelry does not perform alterations. Once you place your order, your dress is made according to standard sizing. While most bridesmaid dresses do require some alterations, our sizing policy aims to minimize the adjustments needed.  If you're worried about needing adjustments, contact us at hello@shoprevelry.com. We are happy to recommend sizes that often don't require alterations! 

What should I do if I’m expecting?
Congratulations! We typically recommend ordering 1 or more sizes up depending on how far along you’ll be at the wedding. Please keep in mind you will probably need to have alterations done to your dress to ensure the best fit. Contact us at hello@shoprevelry.com and we can help determine what size to order.

What should I do if I just had a baby?
Congratulations again! Everyone’s body changes differently after having a baby, so contact us at hello@shoprevelry.com with details and we can assist you in making a size decision based on the amount of time before the wedding and current measurements.

Can Revelry add additional length to dresses and skirts?
If you are ordering a floor length dress, you have the option to add 5 extra inches of length for an additional $20.00. If you are ordering a cocktail length dress and you feel that 22" from your waist is not long enough, order the floor length dress and have it altered once you receive it!  Our floor length and cocktail length dresses are the same price. If you are over 5'10", we recommend you add the additional length to floor length dresses.

Does Revelry charge extra for extended sizing?
There is no additional charge for extended sizes. We outfit all women between sizes 0-32!

 

COLORS & FABRIC SWATCHES

How accurate are the dress colors on the website?
Screen resolution can enhance or dull the colors on a webpage, so we recommend ordering Swatches For Keeps or a Sample Box to see our full collection of colors. This way, you can be certain you're picking the colors you love.

What is a dye lot?
A dye lot is the dye that fabric is dipped in to create the color. When dresses are not made in the same dye lot, it's challenging to guarantee that the tone of the garments will be the same. That's why we recommend bridal parties coordinate to order on the same day, or within one order. 

Can I purchase additional fabric?
We offer the option to purchase our fabric for $15 per yard. This is handy for many situations; like having a local seamstress make matching flower girl dresses, adding sleeves to your dress, or making matching handkerchiefs for the groomsmen. Please keep in mind that the delivery time is the same as our garments: a standard 8-10 weeks. Use the the links below to order additional fabric, including lining: 

Order Chiffon Fabric
Order Sequin Fabric
Order Tulle Fabric
Order Lace Fabric

  

ORDERING

What does made-to-order mean?
The only inventory we keep are samples, so each final order that is placed is made specifically for that customer according to the size, color and length they select.  This is why we never run out of inventory and allows us to offer so many options, it's the next best thing to a custom made garment!

What if the wedding date is sooner than 10 weeks?
We offer a 7 week  delivery option you can choose while adding your items to your shopping cart.  This rush option will automatically charge an additional 35% rush fee. You can also contact us at hello@shoprevelry.com and we may be able to arrange a sale “off the rack,” although this inventory is very limited and not all colors are available.

Can I order by phone?
Sure! If you are having technical problems, give us a call us at (512) 553-9511 Monday thru Friday from 9:00 AM – 5:00 PM.

If I’m the bride, can I contribute toward the cost of my bridesmaid’s dresses?
Yes, and many of our brides do! We suggest placing the final order as a group and using cost sharing apps like Venmo or Paypal to organize the funds. You can also purchase a gift certificate for your bridesmaids!

Do we have to order together or can we order separately?
You can order together or separately! If ordering separately, we definitely recommend placing orders within the same week if possible. This helps guarantee dye lots and ensures everyone receives their items in the same time frame.

What if I need to make a change to my order?
As soon as you place your order, your item(s) begin the production process. If you need to update color, size, or style selections you MUST do so within 24 HOURS. Please double check your order before checking out and again when you receive your e-mailed invoice. If you need to update your shipping information, contact us at hello@shoprevelry.com or give us a call at (512) 553-9511.

 

SHIPPING 

How long will it take to receive my dress?
Once your final order is placed the items are made-to-order by our production team. The process, including delivery requires 10 weeks for our standard delivery. We offer a RUSH option of 6 weeks for an additional 35% fee. We recommend ordering your items 4 months prior to the wedding date to leave plenty of time for possible alterations, styling, and peace of mind. It always feels great checking "bridesmaid dress" off of your to-do list!

Does Revelry ship overseas?
We currently ship Swatches For Keeps overseas and final order items to your MyUS.com address. After creating an account with MyUS.com, you are assigned an address within the United States. Your order is shipped from Revelry to your MyUS address, and they handle the shipping to your international address, along with duties and customs processing. If you live overseas and plan to place a final order with us, make sure to order 14-16 weeks in advance to allow time for shipping, customs, and alterations.

*Please note: USPS shipping is free for swatch orders, however, we are not responsible for any customs fee you may incur upon arrival. 

What is the cost of shipping?
Shipping is free for swatches, and 3+ samples ship free using the code SHIP3FREE. For less than 3 samples and final orders, standard UPS shipping rates apply. Please click here to help estimate the cost of shipping to your address.

*Please note: USPS shipping is free for swatch orders, however, we are not responsible for any customs fee you may incur upon arrival. 

How long will it take for a Sample Box to ship?
Sample Boxes are shipped within 48 hours (Monday-Friday) of order placement. Once shipped, you will receive an email with UPS tracking information. UPS transit takes 3-4 days depending on your location. Click here to help estimate the transit time for your Sample Box

 

RETURNS & EXCHANGES

How do I make a return or exchange?
Each individual item is made to order, and we don't keep regular inventory. For this reason, everything is FINAL SALE and cannot be returned or exchanged. Take a look at our Returns page for more information.

What if my item arrives damaged?
Each item is checked for quality before being shipped to you. However, if your item arrives damaged, contact us at hello@shoprevelry.com and we will resolve the problem right away!

 

CONTACTING REVELRY

How do I contact Revelry?
We would love to hear from you! Feel free to contact us anytime via email at hello@shoprevelry.com. You can also give us a call at (512) 553-9511 Monday thru Friday from 9:00 am - 5:00 pm CST.